Frequently Asked Questions

For both the RV Park and Marina, check in begins at 2 pm and check out is 11 am.

We require payment in full at the time of booking. If 30 days notice is given for cancellation, you will receive an 80% refund. The 20% admin fee can be used on a new reservation through the end of the same season. If less than 30 days notice is given, there is no refund. We can change your reservation dates based on availability within the same year with 30 days’ notice for no fee.

The full policy is available for download here.

Yes! Our laundry room is available for all our RV Park and Marina guests. It is located in the same building as the Marina washrooms/showers. It costs $4 for a wash and $4 for a dry. We have plenty of loonies available if you need change.

Our RV Park caters specifically to self-contained recreational vehicles. We do not allow stand alone tent or car camping. Our policy does however, allow for one tent per site if accompanying an RV.

While visiting us, we hope you’ll unplug from your digital world and immerse yourself in the natural surroundings! We do offer free Wifi around our office and laundry room for your convenience. 

We get 1-2 bars of LTE cell coverage in most areas on our property.

What would a vacation be without your furry friend?! We are 100% pet friendly. Please keep your dog leashed while visiting. For your convenience, waste bag stations are located around the property.

We do not have a minimum night stay however, we find one night isn’t often enough time for people to explore the area and recommend staying at least two.

We sell ice (blocks, cubed) at our Office just below the RV Park.

IGA in Port McNeill or Save-on-Foods in Port Hardy are the closest grocery stores. There are also BC Liquor Stores in both of those locations. We recommend stocking up on your way here.

We are approximately 30 minutes from Port McNeill, 60 minutes from Port Hardy, 2.5 hours from Campbell River and 4 hours from Nanaimo.

Please see our blog post packed with information on Telegraph Cove:

Things to do when visiting Telegraph Cove

The beaches in our area are rocky unlike the sandy beaches on the West Coast.  Unfortunately the beaches around Telegraph Cove are all accessed via private property. We do not encourage trespassing.

We do not have accommodations. Our parent company built the Dockside 29 condominiums that overlook our Marina and were initially rented out by our office. However, these condos are now all individually owned. Some owners do rent their units to visiting guests, but we do not manage those rentals (even though the buildings look exactly the same!).

If you end up renting a Dockside unit and you have a boat…you’ll want to reserve a slip with us so you have it close by without having to walk around the cove to access it.

We have one communal fire pit in our RV Park and we provide the firewood and kindling! During a typical season, campfires are prohibited for most of the summer due to fire danger. Having a firepit in each site would make it difficult to monitor. We also find that most people have propane fire pits now and we encourage you to bring them to use in your site! These are allowed even during a fire ban if they are CSA approved and the flame is no higher than 10 cm.

Our RV Park is a natural outdoor amphitheatre surrounded by rock cliffs which enhance the abundant sounds of nature. It gets morning sunrises, all day sun and evening sunsets. The ocean breeze keeps bugs at bay. Trees make it more difficult to fit a large RV with multiple slide outs into an RV site, which is why we can fit 45’+ RVs into almost every site. And who wants fir needles in their slide outs!?

We have tried to grow trees in different strategic places in the RV park. Unfortunately, they don’t do very well with the solid rock underneath.

Some time in early to mid October it will start raining sideways and the wind will start blowing. It has been our experience that the North Island is not a winter destination for travelers. We shut off our water to avoid freezing in both the RV Park and the Marina for the winter.

Yes! We have a very convenient, accessible and user-friendly kayak launch. You can pull right up on the launch and load/unload with ease.  Secure long-term parking is adjacent to the marina. Our kayak launch offers the shortest paddle distance to the Broughton Archipelago. You can also launch your paddle board or canoe!

We suggest filing a float plan as an additional safety measure. That way we can confirm you got back as planned.

Guests staying in our RV Park get to launch their kayaks for free while staying with us (2 night minimum)!

The easiest way to purchase a fishing license is through the DFO website before you arrive. If you forget to buy one before you leave home and need to purchase it while onsite, we recommend purchasing on the website the same way. If you are a guest at our facility you can email us the PDF of your license and we will print it for you at no extra cost!

Download the free Fishing BC App to access up-to-date regulations and keep track of your catch log!

Power is available in both the RV Park and Marina.  For the comfort and enjoyment of all guests, we don’t allow the use of generators unless there is a power outage.