Frequently Asked Questions
Marina & RV Park
What are your check-in and checkout times?
For both the RV Park and Marina, check in begins at 2 pm and check out is no later than 11 am.
What is your Deposit and Cancellation policy?
We require payment in full at the time of booking. If 30 days notice is given for cancellation, you will receive an 80% refund. The 20% admin fee can be used on a new reservation through the end of the same season. If less than 30 days notice is given, there is no refund. We can change your reservation dates based on availability within the same year with 30 days’ notice for no fee.
What is the largest RV you can accommodate in your RV Park?
Do you have a laundry facility?
Yes! Our laundry room is available for all RV Park and Marina guests. It is located in the same building as the Marina washrooms/showers. It costs $4 for a wash and $4 for a dry. We have plenty of loonies available if you need change.
Do you offer tent sites or car camping in the RV Park?
Do you provide Wifi?
While visiting us, we hope you’ll unplug from your digital world and immerse yourself in the natural surroundings! However, if Wifi is a must it is provided for a fee by a third-party non-profit organization called Ragged Edge.
How is the cell service?
We get 1-2 bars of LTE cell coverage in most areas on our property.
Are you Pet friendly?
What would a vacation be without your furry friend?! We are 100% pet friendly. Please keep your dog leashed while visiting. For your convenience, waste bag stations are located around the property.
Is there a minimum night stay?
We do not have a minimum night stay however, we find one night isn’t often enough time for people to explore the area and recommend staying at least two.
Is there a restaurant on site?
Is there a grocery store close by? Liquor store?
We sell ice (blocks, cubed) at our Office just below the RV Park.
IGA in Port McNeill or Save-on-Foods in Port Hardy are the closest grocery stores. There are also BC Liquor Stores in both of those locations. We recommend stocking up on your way here.
How far is the drive from Port McNeill? Port Hardy? Campbell River? Nanaimo?
We are approximately 30 minutes from Port McNeill, 60 minutes from Port Hardy, 2.5 hours from Campbell River and 4 hours from Nanaimo.
Is there a beach nearby?
What is there to do around Telegraph Cove?
Please see our blog post packed with information on Telegraph Cove:
Do you have accommodations?
We do not currently have accommodations. Our parent company built the Dockside 29 condominiums that overlook our Marina and were initially rented out by our office. However, these condos are now all individually owned. Some of the units are rented to visiting guests, but we do not manage those rentals (even though the buildings look exactly the same!).
If you end up renting a Dockside unit and you have a boat…you’ll want to reserve a slip with us so you have it close by without having to walk around the cove to access it.
Why don’t you have firepits in each site?
We have two common area fire pits in our RV Park and we provide the firewood and kindling! During a typical season, campfires are prohibited for most of the summer due to fire danger. Having a firepit in each site would make it difficult to monitor. We also find that most people have propane fire pits now and we encourage you to bring them to use in your site! These are allowed even during a fire ban if they are CSA approved and the flame is no higher than 10 cm.
Why don’t you have many trees in your RV park?
Our RV Park is a natural outdoor amphitheatre surrounded by rock cliffs which enhance the abundant sounds of nature. It gets morning sunrises, all day sun and evening sunsets. The ocean breeze keeps bugs at bay. Trees make it more difficult to fit a large RV with multiple slide outs into an RV site, which is why we can fit 40’+ RVs into almost every site. And who wants fir needles in their slide outs!?
We have tried to grow trees in different places in the RV park, but they don’t seem to do very well because it is solid rock underneath.
Why aren’t you open year-round?
Do you have a kayak launch?
We suggest filing a float plan as an additional safety measure. That way we can confirm you got back as planned.
Can I use my drone at your facility?
Are you bicycle friendly?
Do you sell fishing licenses?
The easiest way to purchase a fishing license is through the DFO website before you arrive. If you forget to get one before you leave home and need to purchase it while onsite, we recommend purchasing on the website the same way. Then you can email us the PDF to our email address, and we will print it for you at no extra cost!
Download the free Fishing BC App to access up-to-date regulations and keep track of your catch log!
Do you allow generators in the RV Park or Marina?
As power is available in both the RV Park and Marina and for the comfort and enjoyment of all guests, we don’t allow the use of generators in our RV Park or Marina unless there is a power outage.